Bestselling Book & Recording Author

Rebecca’s learning tools exemplify the excellence she creates in all her work. She is the author of six popular books:

  • Remarkable Customer Service…And Disservice
  • Grow Your Key Talent
  • Life’s Lessons — Insights and Information for a Richer Life
  • Professional Selling: Practical Secrets for Successful Sales
  • Calming Upset Customers
  • Inspiring Others to Win (a fund raiser for the US Olympic Committee)
  • Best Practices in Customer Service
  • TurboTime: Maximizing Your Results Through Technology

Two of her bestsellers have been translated into nine languages. She also makes available many books, audio recordings, videos and other success tools.