Bestselling Book & Recording Author

Rebecca’s learning tools exemplify the excellence she creates in all her work. She is the author of six popular books:

Remarkable Customer Service…And Disservice
Grow Your Key Talent
Life’s Lessons — Insights and Information for a Richer Life
Professional Selling: Practical Secrets for Successful Sales
Calming Upset Customers
Inspiring Others to Win (a fund raiser for the US Olympic Committee)
Best Practices in Customer Service
TurboTime: Maximizing Your Results Through Technology

Two of her bestsellers have been translated into nine languages. She also makes available many books, audio recordings, videos and other success tools.

Rebecca Morgan, CSP, CMC

Bestselling author, trusted adviser to executives, consultant, seminar leader, speaker
Rebecca has been featured in/on:

Singapore’s Straits Times
Malaysia's Star newspaper
Brunei Times
Borneo Bulletin
retained her as their workplace effectiveness spokesperson.
Calming Upset Customers

Book $15
Grow Your Key Talent: Thought-Provoking Essays for Business Owners, Executives and Managers on Developing Star Staff

eBook $10 Book $15
Life’s Lessons: Insights and Information for a Richer Life

eBook $10 Book $15
Professional Selling: Practical Secrets for Successful Sales

Book $15
Remarkable Customer Service … and Disservice: Case Studies and Discussions to Increase Your Customers’ Delight

eBook $10 Book $15

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Watch free webinar

Watch my webinar, "Effectively Growing Your Key Sales and Service Talent: Are You Sunlight and Water or Just Manure?"
"Awesome!" —a participant in the webinar
What Clients Are Saying

"Your session at our off-site was spot on and received positive feedback from the team. It energized people to take a different approach in assessing their audiences and positively influencing them to arrive at collaborative decisions."
—Debbie Teryison
Head of Performance Management and Shared Services
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"The participants [senior managers] loved your program and it's rare to get such positive response."
—Suzianti Abdul Latip
Training Director, bank in Brunei
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"Thank you for a terrific presentation for the Southern Ice Exchange. I really appreciated how you listened to what we were looking for and customized the session to what we needed.
"With this group the interactive component was critical -- they learn so much from each other. Your facilitating skills were right on and kept the session moving along and pertinent for the attendees.
"We got many positive comments from members who felt it was one of the best keynotes we have had in a while.
"Thank you for your expertise and wonderful presentation skills!"
—Karen Farrington, CMP
Suncoast Meetings
Managers Discussion Guide Program

Make your staff meetings come alive in 20-30 minutes per month, with no prep by you! The Managers Discussion Guide Program focuses on 12 customer service topics.

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Bestselling Book & Recording Author

Rebecca Morgan, CSP, CMC

Calming Upset Customers

Grow Your Key Talent: Thought-Provoking Essays for Business Owners, Executives and Managers on Developing Star Staff

Life’s Lessons: Insights and Information for a Richer Life

Professional Selling: Practical Secrets for Successful Sales

Remarkable Customer Service … and Disservice: Case Studies and Discussions to Increase Your Customers’ Delight

Sign Up NOW to Get Your FREE eBook...

Watch free webinar

What Clients Are Saying

Managers Discussion Guide Program