Blog

Read Rebecca’s up-to-date insights, strategies and techniques on how you can help your star staff work more effectively in her popular blog, “Grow Your Key Talent.”

Rebecca Morgan, CSP, CMC

Bestselling author, trusted adviser to executives, consultant, seminar leader, speaker
Rebecca has been featured in/on:
Oprah
60 Minutes
Wall Street Journal
USA Today
National Public Radio
Singapore’s Straits Times
Malaysia's Star newspaper
Brunei Times
Borneo Bulletin
Microsoft retained her as their workplace effectiveness spokesperson.
Calming Upset Customers
Grow Your Key Talent: Thought-Provoking Essays for Business Owners, Executives and Managers on Developing Star Staff
Life’s Lessons: Insights and Information for a Richer Life
Professional Selling: Practical Secrets for Successful Sales
Remarkable Customer Service … and Disservice: Case Studies and Discussions to Increase Your Customers’ Delight

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Managers Discussion Guide Program

Make your staff meetings come alive in 20-30 minutes per month, with no prep by you! The Managers Discussion Guide Program focuses on 12 customer service topics.

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Blog

Rebecca Morgan, CSP, CMC

Calming Upset Customers

Grow Your Key Talent: Thought-Provoking Essays for Business Owners, Executives and Managers on Developing Star Staff

Life’s Lessons: Insights and Information for a Richer Life

Professional Selling: Practical Secrets for Successful Sales

Remarkable Customer Service … and Disservice: Case Studies and Discussions to Increase Your Customers’ Delight

Join our VIP list now!

Managers Discussion Guide Program