by Rebecca Morgan | Apr 27, 2020 | Developing People, Management Training
Have you encountered a know-it-all? Someone who seemingly knows much more than most on nearly all topics. Someone who would be loathe to utter, “I didn’t know that.” Someone who dismisses genuine experts. Someone who claims to an authority...
by Rebecca Morgan | Jun 5, 2019 | Developing People, Management Training
Our lives have incredible highs and some heartbreaking lows. The former are exhilarating. In the moment you think, “How can life get any better?” The lows often involve blaming ourselves, feeling stupid, and being embarrassed for our part in the mishap. Or you...
by Rebecca Morgan | May 29, 2019 | Developing People, Management Training
What makes someone stand out as a true professional? Is it their deep knowledge of their job? Their pleasant attitude and cooperation? Their willingness to tackle tough topics and projects? The ability to creatively problem solve? Yes. All of these. Additionally, an...
by Rebecca Morgan | May 27, 2019 | Developing People, Management Training
Nearly everyone I’ve known has said they want honest feedback on areas they can improve. Hearing this, some perceive it as an invitation to be mean. Sometimes really mean. Insulting. Demeaning. Humiliating. Abusive. No matter how much we say we want honest, blunt...
by Rebecca Morgan | May 26, 2019 | Developing People, Management Training
A pal has been a supervisor at our local hardware store for eight years. He recently shared a story about Eric, the new general manager — someone who’d never worked in a hardware store and was hired about 6 months ago. Eric is a nice guy, but he doesn’t see how he’s...
by Rebecca Morgan | May 25, 2019 | Developing People, Management Training
“Take calculated risks. That is quite different from being rash.” —George S. Patton from a letter to Cadet George S. Patton IV, June 6, 1944 Taking calculated risks means boldness with forethought. It means weighing the outcome and avoiding unwise action. A calculated...