Do your policies punish your customers?

I love the Elephant Bar restaurant. They have yummy, fresh food for reasonable prices and cheerful, efficient servers. I love that they list the calorie count after each item. And I especially love their half-price appetizers during happy hour. So imagine our...

The kindness of strangers

We hear a lot, nowadays, about how self-centered our society has become. We commonly hear stories of people cutting off others in traffic, wedging their way ahead of others in queue, or other self-focused behaviors. So it’s wonderful to witness acts of...

Now an award-winning blogger!

In November and December 2009, bloggers from Toolbox for HR, Toolbox for Finance, and Toolbox for IT, had the opportunity to participate in the 2009 Blogger Derby. Contestants were asked to submit blog posts focused on three themes and were judged by a Toolbox.com...

Are you giving your future to others?

Recently I worked with the CEO of who ran several successful companies simultaneously. Her biggest challenge was she worked 16 hours a day, 6 days a week. She loved her work, and had competent staff, but she couldn’t find 30 minutes a day to work on a critical...