by Rebecca Morgan | Jan 5, 2023 | Management Training
Irritants Are Your Teachers * You fume at the inconsiderate driver coming from your left who doesn’t turn on his right turn signal, causing you to wait longer than needed to turn right into his lane. * You start counting how frequently your friend uses his catch...
by Rebecca Morgan | Jul 14, 2021 | Developing People
Turn Judgment into Curiosity What do experiencing unfamiliar cultures, and unusual behavior in one’s own area have in common? You have a choice about how to react to behaviors that don’t make sense to you. You can think the local women are silly (or worse)...
by Rebecca Morgan | May 7, 2021 | Developing People, Management Training
It’s an understatement to say that the office workers’ world has dramatically changed since the pandemic began. Many managers wonder how exemplary managers have dealt with the challenges, and capitalized on the gains of the new way to work. I recently interviewed...
by Rebecca Morgan | Apr 27, 2021 | Developing People
During my course for new managers, we discussed how to train your staff to ensure they were following proper standard operating procedures. Erica shared an issue with her staff. They were not doing a time-saving task a new way, even though she’d demonstrated it...
by Rebecca Morgan | Aug 26, 2020 | Developing People, Management Training
Ask how team members are coping. Regularly check in during one-on-ones by asking how they’re doing with life right now, not just your work life. Explain that if you know what’s concerning them, you might be able to help. (Note: although there are reports...
