by Rebecca Morgan | Jul 14, 2021 | Developing People
Turn Judgment into Curiosity What do experiencing unfamiliar cultures, and unusual behavior in one’s own area have in common? You have a choice about how to react to behaviors that don’t make sense to you. You can think the local women are silly (or worse)...
by Rebecca Morgan | May 7, 2021 | Developing People, Management Training
It’s an understatement to say that the office workers’ world has dramatically changed since the pandemic began. Many managers wonder how exemplary managers have dealt with the challenges, and capitalized on the gains of the new way to work. I recently interviewed...
by Rebecca Morgan | Apr 27, 2021 | Developing People
During my course for new managers, we discussed how to train your staff to ensure they were following proper standard operating procedures. Erica shared an issue with her staff. They were not doing a time-saving task a new way, even though she’d demonstrated it...
by Rebecca Morgan | Aug 26, 2020 | Developing People, Management Training
Ask how team members are coping. Regularly check in during one-on-ones by asking how they’re doing with life right now, not just your work life. Explain that if you know what’s concerning them, you might be able to help. (Note: although there are reports...
by Rebecca Morgan | Apr 27, 2020 | Developing People, Management Training
Have you encountered a know-it-all? Someone who seemingly knows much more than most on nearly all topics. Someone who would be loathe to utter, “I didn’t know that.” Someone who dismisses genuine experts. Someone who claims to an authority...
by Rebecca Morgan | Apr 13, 2020 | Developing People
Ego is often thought of as a negative, as in “He has a big ego.” But the dictionary defines it as “a person’s sense of self-esteem or self-importance.” We value healthy self-esteem. Sometimes we are afraid to try something new, concerned...
