Have you taken a bubble break lately?

by | Apr 26, 2014 | Developing People

While on a 10-hour layover in Hong Kong, I cooled my jets in the Cathay Pacific business class lounge. There are rarely kids in these lounges as families with kids don’t often travel in business class. But today there are 3 little ones ages 2-5 belonging to one...

The longing for connection

by | Mar 7, 2014 | Developing People

I believe a fundamental human longing is for connection. Most of us get this need met through friends and family, and sometimes we look for connection through brief interactions with strangers. I guess I was wanting to connect with the elderly Japanese couple seated...

Are you being helpful — or hurtful?

by | Feb 17, 2014 | Developing People

Sometimes our friends and colleagues ask us for feedback. Other times we think our feedback will help them see a blind spot that we think they should know. But no matter if the input is asked for or not, we’re never quite sure how it will be received. I recently...

Travel Angels Redux

by | Feb 12, 2014 | Developing People

A few years ago, I wrote another piece about travel angels. What are they? When I travel, especially abroad, I am touched by the kindness of others. I call them my travel angels. We had many in our week in Myanmar. In Hong Kong, on the way from the airport to our...