by Rebecca Morgan | Nov 12, 2012 | Misc.
I do a lot of 1-on-1 executive and entrepreneurial coaching. Which means I have a lot of pre-engagement conversations with people who would like to create bigger results and think coaching could help. But some aren’t coachable — yet they don’t know...
by Rebecca Morgan | Nov 9, 2012 | Misc.
Nearly every day we have opportunities to help someone — often strangers. Yet do you take this opening to make someone’s day, even if it means delaying your own path a few minutes? Sometimes we’re too busy scurrying to an appointment. But if you have...
by Rebecca Morgan | Nov 5, 2012 | Customer Service
A favorite restaurant is an exemplar at using email and social media for customer retention. They send weekly customer appreciation 1/2-price deals to their email list and Facebook fans. For years, they’ve had a loyalty card where you’d get one punch for...
by Rebecca Morgan | Oct 23, 2012 | Developing People
Making Money In Your Jammies graduate Nancy Collamer mentioned me in her Forbes.com column, “Turn Your Expertise Into a Second Career.”
by Rebecca Morgan | Oct 15, 2012 | Developing People
Sometimes we go about our business and don’t think about if others are paying attention or not. Generally, not many people notice us or our behaviors. But sometimes we’re being observed and, unbeknownst to us, admired. We are unwitting role models. Or even...
