by Rebecca Morgan | Mar 14, 2007 | Developing People, Management Training
Imagine you’re dining at your favorite restaurant. The chef has prepared your favorite dish. You savor the first bite – delicious. But it needs just a little salt. As you reach for the salt shaker, do you think the chef is deficient because she hasn’t fixed this dish...
by Rebecca Morgan | Feb 24, 2007 | Developing People
The line of hungry patrons waited patiently to place their order. The newly opened neighborhood burger establishment, Mojo Burger, had already created a buzz by their quality food and their top-notch service. But it wasn’t just that they served Meyer Natural...
by Rebecca Morgan | Feb 16, 2007 | Developing People
Often times I find the staff of businesses don’t know how to think beyond pre-described processes. When they get a question outside the norm, they just seem to shut off their brain, resulting in either no sales where there could have been one, or elongating the...
by Rebecca Morgan | Nov 17, 2006 | Developing People
It is so easy to intellectualize about leadership, risk taking, and team communication when you are safely in an air-conditioned training room. So I decided to lead leadership retreats at the world-famous resort, Miraval, to integrate their outdoor challenges into my...
by Rebecca Morgan | Sep 29, 2006 | Developing People, Management Training
My friend, bestselling author Sam Horn has a new book out, POP!: Stand Out in Any Crowd. There are many great techniques in the book you can apply to make your ideas, proposals — and yourself — to get acceptance. Over brunch a few days ago (where we...