by Rebecca Morgan | Dec 20, 2007 | Developing People
A friend and I scheduled a special holiday lunch at one of the finest San Francisco hotels. Unfortunately, the service we received was less than we’d get at a take-out restaurant. Let me share the story and then examine what could have been done. * We arrived at...
by Rebecca Morgan | Aug 27, 2007 | Developing People, Management Training
My friend Mike Robbins’ delivers amazing presentations using appreciation to deepen relationships at work and home. His book, Focus on the Good Stuff: The Power of Appreciation, is just published, and he’s doing a special drive to get on Amazon’s...
by Rebecca Morgan | Jul 19, 2007 | Developing People
In today’s San José Mercury News, reporter Dean Takahashi shares what he learned on a recent Google tour. In addition to top wages and stock incentives, here’s what Google provides: Free haircuts Free on-site medical care Free gourmet food all day,...
by Rebecca Morgan | Jun 15, 2007 | Developing People, Management Training
Are you tired of training that creates no or minimal results? So am I! Which is why I stopped conducting training that I knew would yield nothing but a day off for the participants, no matter how effectively the material was presented. Most of the problems I’ve...
by Rebecca Morgan | Jun 12, 2007 | Developing People, Management Training
Join us for a free sample of the Managers Discussion Guide Program. This month’s module is: “Listening to Better Understand Your Customers” Thurs., June 14 2:00-2:30 pm Eastern 1:00-1:30 pm Central 12:00-12:30 pm Mountain 11:00-11:30 am Pacific...
by Rebecca Morgan | May 19, 2007 | Developing People, Management Training
You are invited to sample a program we created to meet a need multiple clients expressed. It’s called the Managers Discussion Guide Program and is designed for managers to lead short (30 minute), focused, meaningful discussions with their teams at staff...
