For 3 months I've interacted daily with my remodeling contractor. He's a sweet, thoughtful man who goes out of his way to make sure I'm feeling good about his work. He recently shared with me that a new woman client refused to give him a key or use a lockbox at her...
Grow Your Key Talent Blog

What sayings are holding you back?
When I hear someone declare, "There's nothing new under the sun" I want to scream, "Have you not been alive the last 10, 20, 30 or 40 years?" So much new has been invented you'd have to have been living under a rock to believe the trite saying they so adamantly...
The theater of AT&T
I'm not talking about an actual physical space, but instead, of the verb form. An action that is just for show. While doing some work on my house, the crew accidentally messed up the outside box where the wires come into my house. I have VOIP through Comcast so wasn't...
Lesson from a proud vendor
My visit to the summer farmers' market yielded a delightful feast for the eyes and mouth. The bright-colored fruit and veggies were displayed with gusto. The abundant fruit samples at the many stalls were succulent delights. Approaching a vendor displaying large...
When you need to give a hug
When I stepped on the hotel elevator on the second floor, the only other person inside was a twenty-something woman. She was crying but working hard to not. Yet she couldn't stop. I have been there -- something hurts so badly you can't control the emotion, even when...
A super star septuagenarian
Many people would assume that she was a stay-at-home grandma who mostly watched TV and crocheted cozies. How surprised they would be to see this 70-ish woman navigate through the Macy's computerized cash register with aplomb. Elizabeth had helped me make a previous...
How’s your follow through?
In my experience, lots of people say yes to things they never provide. Some people even volunteer to do something that never materializes. And they don't even have the professionalism to get back to the person or group to whom they committed to tell them they won't be...
Young philanthropist is an exemplar
Augustus, almost age 4, decided to do a good deed. His family had a burgeoning orange tree so he asked his mom if he could set up an orange juice stand in front of the house. Being a supportive mom, Merritt said yes. Augustus said that we wanted to use the money to...
When a deal isn’t
When in Cambodia, I love to get pampered. It's easy to do since you can get a 1-hour massage for $8. So the first few days of my recent trip I tried various massage places, spending as little as $3.50 for a 1-hour massage during its "happy hour" afternoon special....