Making Money In Your Jammies graduate Nancy Collamer mentioned me in her Forbes.com column, "Turn Your Expertise Into a Second Career."
Grow Your Key Talent Blog
You may have more influence than you think
Sometimes we go about our business and don't think about if others are paying attention or not. Generally, not many people notice us or our behaviors. But sometimes we're being observed and, unbeknownst to us, admired. We are unwitting role models. Or even held to a...
A cup of coffee lasts 40 years
In many countries it's common to be invited for a cup of coffee or tea as a way of extending hospitality. I hadn't fully understood the implications of this gesture until a recent speaking tour in Turkey. I'd just given a 90-minute speech to 200+ members of the...
Are your people ambassadors for your company?
Anyone can create a memorable experience for another at any time -- whether at work or not. When they do, they are not only representing themselves, but their gender, race, age group, culture, city, state, or even country.If they are wearing your logo-wear or mention...
Advanced Customer Service Webinar
Most customer service people don't really want to think they sell, so they resist it, despite your efforts. You may have heard me talk about this issue in one of my presentations. We know how to solve this problem in a webinar that customer service people will attend...
Set your company apart at Halloween
Would you like to generate positive buzz about your company this Halloween? Do something different this Halloween -- sponsor Books For Treats in your area. What is Books For Treats? It's a program that encourages you to give gently read children's books to your...
Special Sale on Inscape Facilitator’s Kits
When I was learning how to use Inscape's assessments, I ordered all of the facilitator’s kits. I've now administered the assessments and led courses with them so many times I no longer need them. Which means you can get a deal on these gently used kits. All...
Watch the webinar replay
If you'd like to watch the replay from my recent webinar, “Boosting Productivity & Performance with Strategic Human Capital Management”, click here. Here's the description: Is your company making the same human capital mistakes as others and costing your managers...
How can you justify having training meetings?
After my recent webinar, "Effectively Growing Your Key Talent: Are You Sunlight and Water -- or Just Manure?" I received some interesting questions. Here's one of them. Q: The current trend in business is to have fewer meetings, so how can a manager justify having...