by Rebecca Morgan | Mar 22, 2018 | Customer Service, Management Training
As a consumer, you may commonly hear yourself express your frustration with software, a website or an app. “What were they thinking?” you may ask when something doesn’t work as you think it should. Some companies involve customers during the design...
by Rebecca Morgan | Mar 17, 2018 | Developing People
If you are responsible for developing leaders in your organization, I invite you to a March 28 breakfast briefing for my newest venture, Leadership USA-Silicon Valley. Here’s an overview. LUSA-SV member-company leaders can attend monthly in-person, day-long...
by Rebecca Morgan | Mar 13, 2018 | Developing People, Management Training
Photo: Rebecca Morgan, Sarihan Caravanserai, Nevsehir, Turkey Your level of conscientiousness has more effect on your life than you might have thought. It can determine many success factors, including your income, job satisfaction, health and even marital...
by Rebecca Morgan | Mar 2, 2018 | Developing People
Many managers are not getting the highest ROI from their staffs’ attendance at any training event. Typically, the manager asks the employee to attend an event with little discussion about why. Or the employee asks to take a class or go to a conference and the...
by Rebecca Morgan | Jan 29, 2018 | Management Training
Last April, when I was speaking in Auckland, NZ, I was invited to be on the Cath Vincent TV show. I shared my philosophies on improving one’s communication skills. Here’s the 7-minute segment.
