by Rebecca Morgan | Mar 2, 2016 | Developing People
I was honored to be featured in the press coverage of our Together We Can Change the World’s Global Leadership Boot Camp last month. In addition to the fabulous piece in the Asian Journal, I was also featured in the publications below, plus The Standard, Malaya...
by Rebecca Morgan | Feb 19, 2016 | Developing People
If we have any imagination, we’ve been curious what it would be like to live someone else’s life if only for a day. I’ve sometimes pondered how I might like being an actor, lawyer, airline pilot, teacher, cruise director, dancer, film director or any...
by Rebecca Morgan | Feb 11, 2016 | Developing People
Ten colleagues and I spoke at the Global Leadership Boot Camp in Manila on Jan. 30. We were all part of the Together We Can Change the World tour (more on our activities in another post). This reporter from the Asian Journal did a great job capturing the essence of...
by Rebecca Morgan | Dec 23, 2015 | Customer Service
We’ve just updated our project success samples/case studies to include some recent engagements. See if any of these might offer some new ideas for your challenges. Leadership/Management Increase senior managers’ leadership skills Develop management and...
by Rebecca Morgan | Dec 1, 2015 | Customer Service, Developing People
I love it when clients want to ensure their customers have a positive experience with every interaction. So I was thrilled with a previous client called to ask me to help them re-engineer their customer processes. We began with how the customer first encounters the...