by Rebecca Morgan | Oct 21, 2010 | Management Training
“A shepherd?” you ask. “Really.” Really. Well, Don hasn’t been a shepherd his whole life. Just the last 15 years. Before that he was a manager at IBM. He learned a lot about managing over 30 years. Now he applies some of his lessons to...
by Rebecca Morgan | Sep 28, 2010 | Developing People, Management Training
My webinar, “Effectively Growing Your Key Talent: Are You Sunlight and Water or Just Manure?” which was hosted by HR Toolbox, is now available for viewing. “Great webinar and simple to implement. Thank you for the ideas and insights provided.”...
by Rebecca Morgan | Sep 26, 2010 | Customer Service, Developing People, Management Training
I inadvertently left my credit card at a local hotel restaurant before heading out of town the next day. I didn’t notice until I was in the airport. I called the establishment. A nice, young-sounding woman answered. I told her of the situation. “I think I...
by Rebecca Morgan | Sep 7, 2010 | Customer Service, Developing People, Management Training
The young woman behind the Panera Bakery counter was perky, friendly and efficient. “Great job on hiring,” I thought to myself. When I added a Diet Coke to my salad order, she smiled and handed me a glass to take to the self-service soda center away from...
by Rebecca Morgan | Sep 6, 2010 | Developing People, Management Training
I’m excited to be conducting the very first webinar ever sponsored by Toolbox for HR — and you’re invited to be my guest! “Effectively Growing Your Key Talent: Are You Sunlight and Water or Just Manure?” Are your team members growing or shriveling?...
by Rebecca Morgan | Sep 6, 2010 | Developing People, Management Training
Are you feeling crunched to get everything done that you need to do? Would you like some tips on how to streamline your work flow? Join Rebecca for 13 tips for a more productive life. She practices what she preaches — she released 17 books last year and is such an...
