For years, I’ve loved traveling globally giving keynotes and training to clients. Now that we are unable to do that, I’m delighted to announce that I’ve passed the test for the Certified Virtual Presenter designation. The certification assesses competency in...
Have you encountered a know-it-all? Someone who seemingly knows much more than most on nearly all topics. Someone who would be loathe to utter, "I didn't know that." Someone who dismisses genuine experts. Someone who claims to an authority without any...
Ego is often thought of as a negative, as in "He has a big ego." But the dictionary defines it as "a person's sense of self-esteem or self-importance." We value healthy self-esteem. Sometimes we are afraid to try something new, concerned that we'll fail and our ego...
I made up the word "recessment" to express my feelings -- and perhaps yours -- during this time of self-isolation, assuming you and your loved ones are well and practicing safe behaviors, and you aren't an essential worker working outside the house. (Granted,...
In August, I decided I wanted to add more humor to my content-rich presentations. I can be funny among friends, but I was having trouble finding humor for my keynotes and trainings. I researched nearby stand-up comedy classes starting around Oct. 1. However, my friend...
Our lives have incredible highs and some heartbreaking lows. The former are exhilarating. In the moment you think, “How can life get any better?” The lows often involve blaming ourselves, feeling stupid, and being embarrassed for our part in the mishap. Or you...
What makes someone stand out as a true professional? Is it their deep knowledge of their job? Their pleasant attitude and cooperation? Their willingness to tackle tough topics and projects? The ability to creatively problem solve? Yes. All of these. Additionally, an...
Nearly everyone I’ve known has said they want honest feedback on areas they can improve. Hearing this, some perceive it as an invitation to be mean. Sometimes really mean. Insulting. Demeaning. Humiliating. Abusive. No matter how much we say we want honest, blunt...
A pal has been a supervisor at our local hardware store for eight years. He recently shared a story about Eric, the new general manager — someone who’d never worked in a hardware store and was hired about 6 months ago. Eric is a nice guy, but he doesn’t see how he’s...