by Rebecca Morgan | May 16, 2019 | Developing People, Management Training
In leadership training, participants are typically told how important listening is. Yet few heed the advice. I can understand why. Often, it’s because we already think we are good listeners. But how a leader listens is more crucial than one’s listening...
by Rebecca Morgan | Apr 24, 2019 | Developing People, Management Training
Some people are drawn to forceful leaders. Others appreciate leaders who have a gentler approach. I — and many others — find the combination of vulnerability plus strength is compelling. Many people feel connected to others who are willing to show...
by Rebecca Morgan | Mar 19, 2019 | Developing People, Management Training
Being a conscious conversationalist is critical to a long-term relationship, whether with a coworker, customer, or friend—at least for me. I’ve encountered many people who are conversationally challenged. Since it is doubtful your friends or colleagues...
by Rebecca Morgan | Mar 19, 2019 | Developing People, Management Training
I work closely with a tech company which isn’t a client. They have thousands of employees around the world. Their headquarters houses a few thousand. Because I am a super-user of their site, I get asked to participate in special programs — some beta...
by Rebecca Morgan | Mar 15, 2019 | Developing People, Management Training
In my family caustic teasing was de rigueur. We would be teased about anything the teaser thought was funny, no matter how humiliating, and with no thought to how it would leave the receiver feeling. Didn’t do well on a test? You’d be teased about...
by Rebecca Morgan | Mar 14, 2019 | Developing People, Management Training
I’ve noticed a lot of people — maybe 90% — aren’t very conscious of their conversational habits. The most common habit I’ve noticed is no awareness of the relevance of what the speaker is saying to their conversational partner. I began to wonder how...
